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Car hire     

Holiday Inn Norwich - North can advise you on local car hire arrangements from Norwich International Airport – contact the hotel directly


Car parking

For details about our parking offers, please contact us on 01603 410544


Check in and out         

Check-in is at 14.00 hrs

Check-out is at 12.00 noon

Early check-in & check-out is available on request, although a charge may apply.


Children and families     
Children of all ages are welcome. A limited number of family rooms are available. Children up to the age of 12 are free when sharing their parents room. Meals are charged as per the below.



Children under the age of 5 years are free, (on the basis that they are sharing their parents room)

Children aged 12 years and under eat free when sharing their parents room.

Children aged 13 and over are charged full adult price.

Cots and high chairs are always available free of charge.

Email & fax facilities       

Fax and photocopying facilities are available at Reception.


Currency and credit cards accepted        

The hotel accepts £ sterling and travellers cheques as well as all major credit cards, including Visa, Mastercard, American Express,



Accessible rooms are available for guests and the public areas are all fully accessible.


Function Rooms

The hotel boasts 7 private function rooms, including the Lancaster Suite, which can cater for up to 600 guests theatre style and 450 guests seated for a banquet.


Health Club

Health Central Health and Fitness Club is complimentary to all hotel guests and is open from 6.30 am until 10.00 pm. The hotel regrets that it does not have wheelchair access to the gymnasium.



A laundry and dry cleaning service is available at the hotel, including a same day service.


Medical and dental        

24hr local doctor/medical service available nearby.


Packed and picnic meals

Packed breakfast, lunch & dinner is available. Please ask at Reception for details.



Unfortunately dogs are not allowed in the hotel with the exception of assistance dogs.



The Concorde Restaurant  serves breakfast lunch and dinner 7 days a week. The restaurant offers a carvery lunch and dinner at the weekends. Just call 01603 201114 to make a reservation. The restaurant also offers a variety of meal options over the Christmas period from Christmas Day Carvery to Corporate Lunches - download our brochure for more information.



To comply with regulations smoking is not permitted in the public areas of the hotel and is only permitted in the designated areas outside of the hotel. We are a fully non-smoking hotel, with no smoking bedrooms.


Special diets

The hotel caters for most special diets but advance notice is preferred. Vegetarian options are available at all times in the lounge, restaurant & room service.


Stay Special

We can provide all sorts of goodies to make your stay that little bit extra special.

- Champagne in your room
- A beautiful bouquet of flowers
- An indulgent box of chocolates
- A celebration cake

and more - just call us for prices and to arrange.