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frequently asked questions
Car hire |
Holiday Inn Norwich - North can advise you on local car hire arrangements from Norwich International Airport – contact the hotel directly |
Car parking |
Free, onsite car parking for up to 300 cars |
Check in and out |
Check-in is at 15.00 hrs
Check-out is at 12.00 noon
Early check-in & check-out is available on request, although a charge may apply. |
Children and families |
Children of all ages are welcome. A limited number of family rooms are available. Children up to the age of 16 are free when sharing their parents room. Meals are charged as follows
Meals-
Children under the age of 5 years are free, (on the basis that they are sharing their parents room)
Children aged 12 years and under are entitled to half price meals.
Children aged 13 and over are charged full adult price.
Cots and high chairs are always available free of charge. |
Communications – email, fax, modem & facilities |
Fax and photocopying facilities are available at Reception. The hotel also has a Business Centre in the Lounge Bar, with high-speed internet access & printing. |
Currency and credit cards accepted |
The hotel accepts £ sterling and travellers cheques as well as all major credit cards, including Visa, Mastercard, American Express, Switch, JCB. As of 25 June 2008 we will no longer accept payment by cheque. |
Disabled
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Accessible rooms are available for guests and the public areas are all fully accessible. The hotel regrets that it does not have wheelchair access to the gymnasium |
Function Rooms
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The hotel boasts 7 private function rooms, including the Lancaster Suite, which can cater for up to 500 guests theatre style. |
Health Club
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Triangle Health Club is complimentary to all hotel guests, and has a fully equipped gymnasium, with cardiovascular machines, resistance equipment & free weights, 13 metre swimming pool, Jacuzzi, sauna, steam room and large patio area. Open from 6.30 am until 10.00 pm. |
Laundry |
A laundry and dry cleaning service is available at the hotel, including a same day service. |
Medical and dental |
24 local doctor/medical service available nearby. |
Packed and picnic meals
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Packed breakfast, lunch & dinner is available. Please ask at Reception for details. |
Pets |
Unfortunately dogs are not allowed in the hotel with the exception of assistance dogs. |
Restaurant
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The Concorde Restaurant serves breakfast lunch and dinner 7 days a week. Breakfast is £13.95 for full English breakfast. The restaurant offers a carvery lunch and dinner at the weekends from as little as £10.50 for two courses, and diverse Lounge Menu. |
Service Charge |
Gratuities are at the customers’ discretion |
Smoking |
To comply with regulations smoking is not permitted in the public areas of the hotel and is only permitted in the designated smoking guestrooms we offer. |
Special diets
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The hotel caters for just about any special diets, but advance notice is preferred. Vegetarian options are available at all times in the lounge, restaurant & room service. |
Special occasions – if you’re celebrating one during your stay....we can make it memorable.... |
Reception are happy to assist with arranging any of the following, to make your stay extra special - champagne, chocolates, flowers, celebration cakes, gourmet packed lunches |
Tribute Nights
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The hotel hosts regular tribute nights. Tickets & overnight packages are available for these fantastic events, which include dinner, stage show & dancing until late. Please ask at Reception for further details. |
Useful transport numbers and links |
Five Star Taxis : 01603 455555
Hertz Rental Cars (Airport) : 0870 850 7198
Norwich International Airport : 01603 411 923
Norwich Airport Travel Shop : 01603 428700
Train enquiries : 08457 484950
Traveline East Anglia : 0870 608 2 608.
National Express : 08705 808080 |
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