Frequently asked questions

Frequently asked questions:

Do you have Car Parking?

Overnight car - parking is £4.95 per night when staying in the hotel. 

We offer special Park and Stay Packages - Book Here

Car Parking is free for those attending Day Meetings, Events and Weddings. Also when using You Fit Health Club or when dining in the hotel.

What are your Restaurant and Bar Opening Times?

Breakfast

Weekdays - 5am to 9.30am

Weekends - 5am to 11am

Restaurant for Dinner

Daily 6.30pm to 9.30pm

Sunday lunch 12.30 – 2.30pm

Lounge

11am to 10pm

Bar

11am to 11pm

What time do your Events start?

Doors and The Lancaster Ballroom Bar opens at 7pm for all of our tribute nights and public dinner dances. 

Most events close at 1am (check as some do vary)

Do you cater for Vegans and Gluten-Free?

Yes, we offer menus and dishes for all dietary specials in our restaurant, bar, at all public events and tribute nights and private functions.

What time is check-in / check-out?

You can check-in from 3pm and check out is 12 midday

Do you have a loyalty programme?

Yes we offer IHG Rewards Find out more and register here

Do you have a leisure club?

Yes, we have You Fit Health Club on-site with a swimming pool, full gym, steam room, sauna and hot tub.  Hotel guests receive complimentary use of the facilities during their stay plus we have memberships available  Find out more here